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Privacy & Cookies Policy

How govio handles personal data, contact requests, cookies, analytics, and embedded media on the public website.

Scope

This Privacy & Cookies Policy explains how the public govio website at govio.online handles personal data, contact requests, cookies, analytics, and embedded media. It applies to the website, not to separate product or contractual terms.

Controller

The website is operated by ambitas, s. r. o., Ševčenkova 25, 851 01 Bratislava, Slovakia, EU, company ID 45 280 380. ambitas is the controller for personal data processed through this public website.

Contact information

For privacy questions or rights requests, contact gdpr@govio.online.

Data we process

We may process technical access data, language preference, cookie consent choices, analytics data after consent, embedded media consent choices, and the information you submit through the Enterprise contact form.

Contact form data

When you submit the Enterprise contact form, we process your name, work email, organisation, organisation type, optional phone number, optional message, consent status, selected language, page URL, CTA/source, UTM parameters, referrer, timestamp, and normal technical submission metadata.

Purposes

We process website data to provide and secure the website, remember your preferences, respond to your request, manage business communication, measure website performance after analytics consent, and load the YouTube video after embedded media consent or when it is played.

Legal bases

We process contact requests and website security data based on legitimate interests in operating the website and responding to business inquiries. Optional analytics cookies and automatic embedded media loading are processed based on consent. Some records may be kept where required for legal obligations or legal claims.

Recipients and processors

Personal data may be handled by the ambitas team, our own ambitas server hosted with Hetzner in Germany, Zoho SMTP/email services for contact form delivery, Google Analytics after analytics consent, and YouTube/Google only if the YouTube video is loaded after marketing and embedded media consent or when the visitor plays the video.

International transfers

The public website is hosted on an ambitas server with Hetzner in Germany. Some providers, such as Google or YouTube, may process data outside the European Economic Area when their services are used. Where this happens, we rely on the provider's applicable transfer mechanisms and safeguards.

Retention

Enterprise contact form leads are kept for up to 24 months unless a longer period is needed for an active business relationship or legal obligation. Technical and rate-limit logs are normally kept for up to 30 days. Language and cookie consent choices are stored for 12 months. Google Analytics retention follows the configured analytics retention settings.

Security

We use reasonable technical and organisational measures for the public website, including HTTPS, access controls, server-side validation, honeypot and rate-limit protections for the contact form, and restricted access to incoming requests.

Your rights

Depending on your situation, you may have the right to access, rectify, erase, restrict, object to processing, receive data portability, and withdraw consent. You also have the right to lodge a complaint with the Office for Personal Data Protection of the Slovak Republic.

How to exercise rights

Send privacy requests to gdpr@govio.online. We may need to verify your identity and your relationship to the relevant organisation before acting on a request.

No automated decision-making

The public website does not use solely automated decision-making or profiling that would produce legal or similarly significant effects for visitors.

Cookies and similar technologies

Cookies and similar browser storage help the website remember choices, operate correctly, measure visits after consent, and load the YouTube video after embedded media consent or when it is played. Essential cookies are required for the website and preferences. Analytics and marketing/embedded media categories are optional.

Cookie categories and consent choices

You can accept all, reject non-essential cookies, or customise analytics and marketing/embedded media categories. You can reopen the cookie settings from the website footer at any time. Rejecting optional cookies keeps Google Analytics and automatic YouTube embedded media loading disabled unless you later change your choice. The video can still be played directly.

Cookie and browser storage list

The table below lists the expected cookies and browser storage for the public website. Analytics cookies appear only after analytics consent. YouTube or Google embedded media storage should appear only if the YouTube video is loaded after embedded media consent or when the visitor plays the video.

Cookie Type Purpose Duration
govio_language Essential Stores the selected website language 12 months
govio_cookie_consent Essential Stores cookie consent choices in a first-party cookie and localStorage 12 months
_ga Analytics Google Analytics visitor distinction Up to 2 years, if analytics consent granted
_ga_* Analytics Google Analytics session/measurement data Up to 2 years, if analytics consent granted
YouTube / Google embedded media storage Marketing and embedded media May be set by YouTube or Google only if the YouTube video is loaded after embedded media consent or when the visitor plays the video Varies by provider and browser settings

Changes

We may update this policy when the website, cookies, providers, legal requirements, or processing activities change.

Effective date

Effective date: 15 May 2026.